Support
Questions, answered plainly.
What if there's a real emergency?
Every Tuck includes two lifetime emergency unlocks. Two, because life happens; only two, because you know what you'd do with twenty. Calls and alarms remain audible through the box.
Will my phone fit with the case on?
Tuck fits all current large phones with average cases. If yours somehow doesn't, the 30-day return covers you.
How long can I lock it for?
From ten minutes to 24 hours. We recommend starting with ten. Small tucks, repeated, beat heroic ones abandoned.
How does charging work?
Tuck is rechargeable over USB - no batteries to replace. One charge lasts through weeks of normal use, and the display shows the time remaining at a glance.
Can't I just put my phone in another room?
You can - it's a 20-second walk away, and that's the problem. Every minute it sits there is another small act of resisting. Tuck asks once; after the click there's nothing left to resist.
Isn't this outsourcing my self-control?
It's spending it better. One clear decision at the moment you're strongest, instead of a hundred small ones when you're spent. The deciding is always yours - Tuck holds the line afterward.
How do returns work?
30 days from delivery, full refund, no interrogation. Start one by emailing tuckbox@support.com with your order number.
When will my order ship?
Orders ship in 2-5 business days with free US delivery, tracked. Full details on the shipping page.
Something else? Write to tuckbox@support.com - a person answers, usually within a day.