Support
How can we help?
What if there's a real emergency?
Every Tuck comes with two emergency unlocks for when you really need your phone. You'll still hear calls and alarms while it's locked inside.
Will my phone fit with the case on?
Tuck fits all current large phones with a case on. If yours doesn't fit, you can return it within 14 days of delivery.
How long can I lock it for?
Anywhere from 10 minutes to 24 hours. If you're just starting out, short sessions of 10 or 20 minutes are a good way to get used to it.
How does charging work?
Tuck charges over USB, so there are no batteries to replace. There's also a port that lets your phone charge while it's locked inside, and the display shows how much time is left.
Can't I just put my phone in another room?
You can, and it might work for a while. The trouble is that the phone is only a short walk away, so you end up deciding not to go get it over and over. With Tuck you decide once and the lock takes care of the rest.
Isn't this outsourcing my self-control?
Not really. You're still the one who decides to lock the phone away. Tuck just makes sure that decision holds for as long as you set it.
How do returns work?
You can return Tuck within 14 days of delivery for a full refund. Email tuckbox@support.com with your order number and we'll send you the return details.
When will my order ship?
Orders ship within 2 to 5 business days. Delivery is free in the US, and every order comes with tracking. You'll find more on the shipping page.
Can't find your answer? Email us at tuckbox@support.com and we'll get back to you, usually within one business day.